Recycled water is treated to a high standard and is crystal clear. It should not have an odour.

If you do notice an odour it could be ‘aged’ water, which is water that’s been still or sitting in the network for an extended period.

Council’s Water Section regularly flushes key areas of our drinking water and recycled water network to ensure water is ‘fresh’.

If you’ve been away from your home you may experience this issue on your return. Simply, flush your internal taps for a few minutes and the problem should resolve.

still not clear? ask crystal a question